Disclaimers
Mata Tape products consistently demonstrate high quality in demanding environments and undergo regular, stringent quality controls. The technical infor- mation and data provided here are based on our practical experience and are shared to the best of our knowledge. These details are intended as typical values and should not be considered specifications. Consequently, Mata Tape provides no guarantees, either explicit or implied, including but not limited to implied warranties of merchan- tability or suitability for a particular purpose. It is the user’s responsibility to determine if a Mata Tape product is suitable for their specific purpose and application method. If you have any questions, our technical team is available to assist you.
Terms of Delivery
1. Order Acceptance
All orders are subject to acceptance by Mata Tape. We reserve the right to refuse any order, in whole or in part, at our discretion.
2. Delivery Times
Delivery times are estimates only and commence from the date of order confirmation. Mata Tape will make reasonable efforts to deliver products within the estimated time but does not guarantee delivery by the estimated date. Delays may occur due to factors beyond our control.
3.Shipping and Handling
Regular ground shipping will be used unless otherwise requested. For orders over $250, Mata Tape will cover the shipping costs.
4. Payment Terms
Payment for products is due within 30 days from the date of invoice unless otherwise agreed in writing by Mata Tape. Payments made via Credit Card will incur an additional fee of 2.5% unless the order is paid in advance, in which case the fee is waived.
Late payments will incur an interest charge of 1.5% per month on the outstanding balance, with a minimum processing fee of $100. The buyer is also responsible for any legal fees incurred to recover the outstanding amount.
5. Risk of Loss
Risk of loss or damage to the products passes to the buyer upon delivery to the carrier. Mata Tape is not responsible for any loss, damage, or delay that occurs during transit.
6. Inspection and Acceptance
The buyer must inspect the products upon receipt and notify Mata Tape of any damage, defects, or discrepancies within 7 days of delivery. Failure to notify us within this period constitutes acceptance of the products as delivered.
7. Returns and Replacements
Returns of defective or damaged products are subject to our return policy. Please contact our customer service team to initiate a return or replacement. All returns must be authorized by Mata Tape and accompanied by a return authorization number.
8.Product Ownership
Ownership of the products remains with Mata Tape until full payment is received. Until payment is complete, you agree to handle the products with due care and not to alter or resell them.
9. Force Majeure
Mata Tape is not liable for any failure or delay in performance due to causes beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labor disputes, and governmental actions.
10. Amendments
Mata Tape reserves the right to amend these terms of delivery at any time. Any changes will be effective upon posting on our website or notifying the buyer.
By placing an order, you acknowledge that you have read, understood, and agree to these terms of delivery.